Refund policy

Refund & Return Policy

Thank you for shopping with WEARNTECH. We want you to have a smooth and satisfying shopping experience. Please review our Refund & Return Policy below.

1. Returns

WEARNTECH only accepts returns for products that are damaged, defective, or incorrect.

We do not accept returns for reasons such as change of mind, incorrect size selection, personal preference, or any other reason unrelated to a product being damaged, defective, or incorrect.

To be eligible for a return:

  • The product must be reported within 48 hours of delivery.

  • The product must be unused, except where necessary to identify or verify the defect or issue.

  • The product must be returned with its original packaging, tags, and accessories, where applicable.

  • You must provide proof of purchase or your order number.

  • The issue must not have been caused by misuse, improper handling, alteration, or normal wear and tear.

2. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from the product you ordered, please contact us within 48 hours of delivery.

Please provide:

  • Your order number

  • Clear photos or videos of the product

  • A description of the issue

After reviewing your request, WEARNTECH may offer a replacement, return, or refund, depending on the nature of the issue and product availability.

3. Non-Returnable Products

Returns will not be accepted for:

  • Products that are not damaged, defective, or incorrect

  • Products returned due to a change of mind or personal preference

  • Products that have been used, damaged, or altered by the customer

  • Products damaged due to misuse, improper handling, or normal wear and tear

  • Products returned without original packaging or accessories, where applicable

  • Products reported after the 48-hour reporting period

  • Products marked as non-returnable at the time of purchase

4. Refunds

Once we receive and inspect the returned product, we will notify you whether your refund has been approved or rejected.

If your refund is approved, it will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.

For Cash on Delivery orders, refunds may be processed through an available electronic payment method after the required details have been provided.

5. Return Shipping

If the return is approved because the product is damaged, defective, or incorrect, WEARNTECH may cover the applicable return shipping costs.

Return shipping costs for unapproved returns will not be reimbursed.

6. Order Cancellation

You may request to cancel your order before it has been shipped.

Once an order has been shipped, cancellation may no longer be possible. In such cases, the product may only be returned if it is damaged, defective, or incorrect and meets the requirements of this policy.

7. Late or Missing Refunds

If you have not received an approved refund within the expected timeframe:

  1. Check your bank account or payment method.

  2. Contact your bank or payment provider.

  3. Contact us if the refund is still not received.

8. How to Request a Return or Refund

To request a return or refund, please contact us within 48 hours of delivery with the following information:

Email:
Order Number:
Reason for Return:
Photos/Videos of the Product:

Our support team will review your request and provide further instructions.

9. Contact Us

If you have any questions about this Refund & Return Policy, please contact us:

WEARNTECH
Email: wearntechstore@gmail.com
WhatsApp/Phone: 7011119799

We reserve the right to review and update this Refund & Return Policy when necessary.